The work I do in Ottawa on your behalf is important. But, it is equally important for an MP to work with and for the constituents of the riding, to ensure fair and timely access to federal government programs and services and to help sort out problems in these areas when they arise. My staff and I make every effort to assist constituents with matters that fall under federal jurisdiction. When possible, we also do what we can to refer constituents to non-governmental organizations that may be able to provide support and assistance with other problems constituents may encounter. My staff and I are not able to extend assistance to constituents experiencing problems with other levels of government, but we would be happy to provide you information and refer you to the appropriate office.

Sincerely,
Irene

Which Riding am I in?
You can check which Electoral District (riding) you live in by visiting Elections Canada and entering your postal code at:
http://elections.ca/home.aspx

Which Level of Government Do You Need?

Federal Government:

• Canada Revenue Agency
• Employment Insurance
• Canada Pension Plan (including Canada Pension Disability, OAS & GIS)
• Passport Canada
• Citizenship & Immigration Canada
• Heritage Canada
• Service Canada
• and other federal departments

Please visit http://www.irenemathyssen.ca/services for more detailed information before calling.

Provincial Government:

• Ontario Works
• Ontario Disability Support Program
• OHIP & healthcare (including hospitals and walk-in clincs)
• Drivers Licenses & Birth Certificates
• Family Responsibility Office
• electricity & natural gas pricing & regulations
• Children’s Aid Society
• and other areas of provincial jurisdiction

For more information visit: http://www.ontario.ca/en/residents/index.htm
Or find your MPP contact information by visiting:
http://fyed.elections.on.ca/fyed/en/form_page_en.jsp

Municipal Government (City of London):

• garbage pick-up
• snow removal
• road & sewer repair (including potholes)
• parking infractions
• noise/property standards complaints
• zoning/land use
• London Transit, fire & police services

For more information visit: http://london.ca/
Or call City Hall at: 519-661-4500

For information on departments or programs that are not listed here you can visit www.211ontario.ca or call 211